01 – I feel emotionally exhausted because of my work?

02 – I feel worn out at the end of a working day?

03 – I feel tired as soon as I get up in the morning and see a new working day stretched out in front of me?

04 – I can easily understand the actions of my colleagues/supervisors?

05 – I get the feeling that I treat some clients/colleagues impersonally, as if they were objects?

06 – Working with people the whole day is stressful for me?

07 – I deal with other people’s problems successfully?

08 – I feel burned out because of my work?

09 – I feel that I influence other people positively through my work?

10 – I have become more callous to people since I have started doing this job?

11 – I’m afraid that my work makes me emotionally harder?

12 – I feel full of energy?

13 – I feel frustrated by my work?

14 – I get the feeling that I work too hard?

15 – I’m not really interested in what is going on with many of my colleagues?

16 – Being in direct contact with people at work is too stressful?

17 – I find it easy to build a relaxed atmosphere in my working environment?

18 – I feel stimulated when I been working closely with my colleagues?

19 – I have achieved many rewarding objectives in my work?

20 – I feel as if I’m at my wits‘ end?

21 – In my work I am very relaxed when dealing with emotional problems?

22 – I have the feeling that my colleagues blame me for some of their problems?

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